1. Who we are
Anubis Tours Egypt (referred to as “Anubis Tours”, “we”, “us”, or “our”) is a licensed tour operator based at 76 Nakhla Al Motieai Street, El‑Nozha, Cairo Governorate, Egypt. Our goal is to provide authentic travel experiences in Egypt. Our website address is https://anubistoursegypt.com.
2. What personal data we collect and why we collect it
Comments
When visitors leave comments on our blog or news articles, we collect the information shown in the comments form (such as your name and comment), your IP address and browser user‑agent string. This helps us identify spam and maintain the quality of our discussions. If you use the Gravatar service, an anonymized hash of your email address may be sent to them to retrieve your profile picture. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible to the public alongside your comment.
Media uploads
If you upload images or other media to the website (for example, as part of an enquiry or testimonial), please avoid including embedded location data (EXIF GPS) in the files. Visitors to the site can download and extract location data from images posted on the website.
Enquiry and contact forms
When you submit a form on our site (such as our general contact form, B2B net rate request, tour booking enquiry or feedback form), we collect the personal data you provide. This may include your name, email address, phone number, company, travel dates, group size, dietary or mobility requirements and any other details relevant to planning your trip. We use this information solely to respond to your request, provide quotations, arrange your itinerary and deliver our services. We do not use the information submitted through contact forms for unsolicited marketing unless you expressly opt in to our newsletter.
Cookies
We use cookies to improve your browsing experience.
- Comment cookies: If you leave a comment, you may opt‑in to saving your name, email and website in cookies so you do not have to re‑enter these details the next time you comment. These cookies last for one year.
- Login cookies: If you have an account and log in, we set temporary cookies to check if your browser accepts cookies. We also store your login information and screen display preferences. Login cookies last for two days and screen‑options cookies for one year. Selecting “Remember Me” extends your login for two weeks. Logging out removes login cookies.
- Editing cookies: When you edit or publish an article (for site contributors), an additional cookie is saved in your browser that simply stores the post ID of the article being edited; it expires after one day.
Most browsers allow you to refuse cookies or delete them; however, blocking cookies may affect the functionality of the site.
Embedded content from other sites
Articles and pages on this site may include embedded content (e.g. YouTube videos, Google Maps, TripAdvisor reviews). Embedded content behaves as if you visit the originating website: those sites may collect data about you, use cookies, embed additional third‑party tracking and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that site. We include such content to enhance our pages (for example, to show location maps or video overviews of tours).
Analytics
We use analytics tools (such as Google Analytics) to understand how visitors find and use our website, so we can improve our services and marketing. These tools collect information such as your IP address, device type, browser, pages visited, referrer and time spent on our site. The data is aggregated and anonymized; it is not used to identify individual users. You can opt out of Google Analytics by installing the Google Analytics opt‑out browser add‑on.
3. Who we share your data with
We do not sell or rent your personal data. We may share your information with trusted third‑party service providers who help us operate our business and deliver services to you, such as:
- Email service providers used to send booking confirmations and trip details.
- Payment processors if you make a purchase (though we do not store your payment details ourselves).
- Local partners (hotels, transport companies, guides) to organise your trip once you confirm a booking.
- IT and security providers who help maintain our website.
These third parties are contractually obliged to handle your data securely and use it only for the purposes we specify.
4. How long we retain your data
- Comments: If you leave a comment, the comment and its metadata are stored indefinitely so we can recognise and approve follow‑up comments automatically.
- User accounts: If you register on our site (e.g. to manage bookings), we store the personal information you provide in your user profile. You can view, edit or delete this information at any time (except you cannot change your username). Website administrators can also see and edit that information.
- Enquiry/booking data: Information you provide through enquiry or booking forms is kept for as long as necessary to respond to your request, fulfil your booking, and meet any legal or accounting obligations. If you do not become a customer, we typically delete or anonymize your enquiry data within 12 months.
5. Your rights over your data
If you have an account on this site or have submitted comments or enquiries, you can request:
- Access: to receive an exported file of the personal data we hold about you.
- Erasure: to have your personal data erased from our systems (except data we are obliged to keep for administrative, legal or security purposes).
- Correction: to update or correct any inaccurate personal data.
To exercise any of these rights, please contact us using the details below. We may require proof of identity before actioning your request.
6. Where we send your data
Visitor comments are checked through an automated spam detection service (such as Akismet). Some form submissions may be processed using third‑party plugins or cloud services hosted outside of Egypt; these providers are selected for their adherence to data‑protection standards.
7. Your contact information
If you have questions about this privacy policy or wish to make a data request, you can contact us at:
- Email: info@anubistoursegypt.com
- Phone: +20 (2) 2291 4037 or +20 12 7764 3315
- Postal address: 76 Nakhla Al Motieai Street, El‑Nozha, Cairo Governorate, Egypt
8. Additional information
- How we protect your data: We implement technical and organisational measures to protect your personal data from loss, misuse or unauthorised access. These include secure (HTTPS) connections for our website, regular software updates, limited access controls, and staff training on data protection.
- Data breach procedures: In the unlikely event of a data breach, we will assess the impact and notify affected users and relevant authorities as required by law.
- Third‑party data sources: We may receive limited data from third‑party tour aggregators or review platforms when you book a trip through them. This information is used only to manage your booking.
- Automated decision‑making: We do not use your data for automated decision‑making or profiling that produces legal or similarly significant effects.
- Regulatory disclosure: Anubis Tours Egypt is licensed by the Egyptian Ministry of Tourism (Licence No. 1260) and is IATA accredited (Code 9021459). We comply with Egyptian data‑protection regulations and, where applicable, the EU General Data Protection Regulation (GDPR) for visitors from the European Economic Area.
By continuing to use our website, you agree to the collection and use of your information as described in this policy. We may update this policy from time to time; any changes will be posted on this page.